Discount and Voucher Policy

Discount and Voucher Policy

From time to time we like to spoil our customers with discounted prices on selected items

The following terms and conditions apply;

  1. By purchasing, redeeming or attempting to redeem a voucher, you accept and agree to be bound by these Voucher Terms of Use and acknowledge you have read and understood these Voucher Terms of Use, Cleaningdepot.co.za’s General Terms and Conditions and Privacy Policy available here.
  2. Vouchers are issued at Cleaningdepot’s discretion.
  3. Vouchers can only be used to order online through the Cleaningdepot.co.za website and cannot be presented upon check-in at an establishment.
  4. Vouchers may not be used in conjunction with any other reward, voucher or discount.
  5. Discount is only applicable off standard retail price and not on products that are already on promotion or discounted.
  6. Only valid while stock last.
  7. Valid on selected stock as per the voucher issued or stated.
  8. Vouchers are issued with specific terms and conditions that regulate how and when they can be used. For example, a voucher may only be redeemed for orders made during a specific validity period.
  9. The use of a voucher may also be limited by the total discount value available to all users for the promotion of a specific voucher. 
  10. All vouchers are valid for a maximum period of 30 days unless otherwise stated.
  11. Only one voucher can be used per customer or order.
  12. The onus is on the customer to check the full voucher T&Cs issued with the voucher and to ensure they understand the voucher’s applications and limitations.
  13. Any fraudulent or abusive behavior, not limited to the creation of multiple Cleaningdepot accounts, in order to benefit unduly from a voucher, is an abuse of the benefit and Cleaningdepot reserves the right to deactivate a customer’s account; to cancel and not to honor any related orders.
  14. The discount value of the voucher will be deducted from the total order value. The remaining balance, if any, must be paid by you. Any outstanding difference between the voucher and the amount of the order must be paid before the expiry date of the quotation.
  15. If there is any credit remaining after the redemption of the voucher, this can be used to pay for future orders, provided these are still within the voucher validity period. Using part of the voucher will not change the original voucher validity period.
  16. Any balance that remains on the voucher after the voucher validity period has ended will no longer be available for use.
  17. Additional values cannot be added to existing vouchers.
  18. In the event of orders being canceled by the establishment after voucher redemption, monies owing will be refunded in the form of a voucher or allocated to an alternative order at your request. Please note that this will not restart the validity period.
  19. In the event, an order being canceled by the customer the discounted voucher amount will not be reallocated or refunded.
  20. Vouchers are non-refundable and cannot be exchanged for cash.
  21. Voucher redemption does not guarantee the availability of any product offered on the website and all orders are subject to availability.
  22. Changes to the Voucher Terms of Use will be only for use on the Cleaningdepot.co.za website. In this regard, you undertake to visit the Cleaningdepot.co.za website regularly to check whether the Voucher Terms of Use have changed.
  23. Discount only applies when a discount code is used at checkout. If a discount code is not used, a discount will be forfeited on the transaction.
  24. Discount does not apply to the shipping fee.
  25. Cleaning Depot reserves the right to change the discount structure at their own discretion without prior notice.
  26. Cleaningdepot reserves the right to;
  • cancel any voucher promotion at any time
  • cancel or reverse an individual’s voucher redemption
  • amend these Voucher Terms of Use at any time.

Please Contact us should you have any questions

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