Discount and Voucher Policy
From time to time we like to spoil our customers with discounted prices on selected items
- Vouchers are issued at Cleaningdepot’s discretion.
- Vouchers can only be used to order online through the Cleaningdepot.co.za website and cannot be presented upon check-in at an establishment.
- Vouchers may not be used in conjunction with any other reward, voucher or discount.
- Discount is only applicable off standard retail price and not on products that are already on promotion or discounted.
- Only valid while stock last.
- Valid on selected stock as per the voucher issued or stated.
- Vouchers are issued with specific terms and conditions that regulate how and when they can be used. For example, a voucher may only be redeemed for orders made during a specific validity period.
- The use of a voucher may also be limited by the total discount value available to all users for the promotion of a specific voucher.
- All vouchers are valid for a maximum period of 30 days unless otherwise stated.
- Only one voucher can be used per customer or order.
- The onus is on the customer to check the full voucher T&Cs issued with the voucher and to ensure they understand the voucher’s applications and limitations.
- Any fraudulent or abusive behavior, not limited to the creation of multiple Cleaningdepot accounts, in order to benefit unduly from a voucher, is an abuse of the benefit and Cleaningdepot reserves the right to deactivate a customer’s account; to cancel and not to honor any related orders.
- The discount value of the voucher will be deducted from the total order value. The remaining balance, if any, must be paid by you. Any outstanding difference between the voucher and the amount of the order must be paid before the expiry date of the quotation.
- If there is any credit remaining after the redemption of the voucher, this can be used to pay for future orders, provided these are still within the voucher validity period. Using part of the voucher will not change the original voucher validity period.
- Any balance that remains on the voucher after the voucher validity period has ended will no longer be available for use.
- Additional values cannot be added to existing vouchers.
- In the event of orders being canceled by the establishment after voucher redemption, monies owing will be refunded in the form of a voucher or allocated to an alternative order at your request. Please note that this will not restart the validity period.
- In the event, an order being canceled by the customer the discounted voucher amount will not be reallocated or refunded.
- Vouchers are non-refundable and cannot be exchanged for cash.
- Voucher redemption does not guarantee the availability of any product offered on the website and all orders are subject to availability.
- Discount only applies when a discount code is used at checkout. If a discount code is not used, a discount will be forfeited on the transaction.
- Discount does not apply to the shipping fee.
- Cleaning Depot reserves the right to change the discount structure at their own discretion without prior notice.
- Cleaningdepot reserves the right to;
- cancel any voucher promotion at any time
- cancel or reverse an individual’s voucher redemption
If you have questions or concerns regarding these Terms and Conditions, Policies or Statements you welcome to contact us at:
- Company Name: EG Cleaning Depot (Pty) Ltd
- Registration: 2018 / 520407 / 07
- Main Activity: Distributor/Reseller of Chemical/Biological/Enzymes
- Physical Address: Crystal Crescent, Midstream, Centurion, Pretoria, Gauteng, 1692, Republic of South Africa(RSA)
- Postal Address: Postnet Suite #460, Private Bag x1007, Lyttelton, Gauteng, 0140, Republic of South Africa(RSA)
- Office Hours: Website operates 24/7, all year round